营业员：what can i do for you, sir?
李先生：i want to fax to new york, could you please tell me the charge details?
营业员：ok. normally, 0.5 yuan per word in local place. to the internal, you need you pay extra 0.8 yuan for each word. is it clear for you?
李先生：is the word in english or in chinese?
营业员：english of course.
李先生：ok. please fax the message to new york, the adderss is ....
营业员：hold on, please. ok, complete. here is the charge list.
李先生：got it. thank you.
营业员：you are welcome.